“The construction project was complicated with a significant number of staging requirements as well as requiring multiple interfaces to maintain the existing mall operation for existing tenants and shoppers, and providing access and car parking provisions for the public.

Lockwood Naylor delivered the project on time, on budget and with quality standards that exceeded expectations.”

“Naylor’s were light years ahead and very proactive.

The site was a good environment, and the whole team had pride in their work. Communication was very good – they kept us informed; there were no surprises. Naylor’s are the best contractors we have worked with, very transparent with costs and margins.”

“As a result of the owner perceiving new opportunities for the redevelopment as it proceeded, the project has undergone major changes in size and scope throughout the duration of the Naylor Love contract.

Throughout, Naylor Love have demonstrated a willingness to undertake the often-changing scope with the utmost integrity to achieve client requirements. The opportunities for an adversarial and acrimonious contract were always present. That the contract has proceeded to near completion without any disputes and to very high standards of finish is a testament to their constructive attitude, ability, systems and willingness to ‘go the extra mile’ for their client.”

“During the construction of the store the scope of work was significantly altered to include a 4000m² supermarket within the 11,000m² retail space, this change, completed within the original contract period, would not have been possible without the commitment and unbounded willingness of the Naylor Love Team to work with KIPT and TWH to achieve the required outcome…

Their attitude and focus on developing long-term relationships rather than taking short-term gains, and always looking for solutions instead of excuses were critical to the success of this project.”

“The Project Management team have been very easy to work with and very accommodating of the Establishment Board’s and Management’s requirements throughout the project to date. At all times and at all levels they have communicated well with us and have sought to ensure that the vision we have for the school can be supported and realised in the built environment. From the senior project managers to the day to day site managers, they have been nothing short of exemplary and professional in their dealings with the school staff and Board…

Safety requirements are always adhered to by the site managers and at the same time they always seek to meet our requests to visit the site and keep up to date with progress…

Site managers and senior project managers have attended afternoon and evening Board meetings each month to update the Establishment Board and to answer any questions. Requests for additional items and features are always discussed fully and considered thoughtfully. At the detailed planning stage that we are now at, the communication is impressive. In addition, the senior project managers have gone to the trouble of supporting us by attending community consultation and information evenings for the public…

In summary, they are an exceptional team – focused, efficient and deservedly very proud of what they do. I would recommend them for any similar projects and have found them a pleasure to work with.”

“I would like to congratulate you all on completing this project on time for us to open the doors on schedule.

You have successfully knocked off a most demanding challenge which of course we had no doubt that you would achieve.

Everyone on the team rose to the occasion and did a great job.”

“After considerable market review, Jasmax were delighted to enter into a close contractual relationship with building owners KCL Limited and Naylor Love to initially deliver an environmentally conscious refurbished existing building with a creative new addition accounting for 40% of the overall space requirement.

The relationship was founded on an open partnership with each party participating in and sharing the effectiveness of a Maximum Price contract. This innovative method has been totally embraced by Naylor Love and we have been delighted in the resultant efficiencies. Naylor Love have shown a real commitment to this process, demonstrating an openness to information, receptiveness to alternate ideas and dedication rarely evident in the construction industry…

All projects are exciting, however a project of this nature rarely excels relationships and Naylor Love has not only shown an immense understanding but also real passion for the outcomes of the project. The Project Team within Jasmax have sincerely enjoyed the journey and we look forward to hosting Naylor Love as partners in our new home when it is handed over to us in two weeks – a week ahead of schedule.”

“In our dealings with Naylor Love we have found them to be excellent to work with. The level of workmanship has been above expectations and delivery has been on program. Naylor Love from our observation create an excellent working environment for their staff and have good management procedures that result in a professional delivery.”

“We have found them to be extremely efficient in all our dealings with them. They have been on time with their Administrative paperwork and the values/sums/quotes which have been presented to us have been fair and open.

The have the ability to pre-empt most of the contractual queries and problems before they arise so that they can be effectively dealt with beforehand. All queries and requests raised by the Owners or Consultants are dealt with in an efficient manner. The firm’s work on site has been orderly, efficient and well organised.

We have found Naylor Love easy to deal with and would recommend them for future work.”

“The support from Naylor Love Construction Ltd., the Contractor, was excellent, and with their cooperation the work was completed on time and below budget. I would have no hesitation in recommending them for other work of this nature.”